Membership is just
the beginning.
Built for teams done duct-taping Google Forms to WhatsApp to Excel. Registration, renewals, payments, e-certs, one platform, live on day one.
Online Registration
Members apply through a form you control.
Renewal Reminders
Automated nudges before memberships lapse.
Member Portal
A self-service home for every member.
Approval Pipeline
Multi-stage review that fits your process.
Built for every kind of membership organisation
From this. To this.
Most membership orgs are running on a combination of Google Sheets, WhatsApp, and annual renewal chaos. JoinNests replaces all of it.
One membership year, four moments
that usually go wrong.
Not a feature list. This is what happens at each stage of your membership calendar, before and after.
None of this runs itself the first time. You configure your categories, forms, and reviewers once - usually inside a day - and every membership year after that runs the same way, without anyone re-typing anything.
The full spec, if you want it.
Every workflow above is built from these. Card colour tells you which plan unlocks it - no need to cross-check a table.
Us vs them.
No names needed.
The alternatives gate you behind a sales call, quote-only pricing, and long onboarding. We're self-serve, transparent, and live the day you sign up.
| JoinNests | The alternatives | |
|---|---|---|
| Pricing transparency | ✓ Public pricing - Price in MYR | ✕ Quote-gated - often USD |
| Self-serve signup | ✓ Live today - no call | ✕ Sales call required first |
| Free trial, no card | ✓ 7 days full access | ~ Sometimes - varies |
| Data compliance | ✓ PDPA & GDPR - consent built in | ~ Varies by platform |
| Custom RBAC roles | ✓ Fully custom | ✕ Basic admin/staff only |
| E-certificate generation | ✓ Built in Pro+Enterprise | ✕ Not available |
| API + AI tool access | ✓ MCP server Enterprise | ✕ Not available |
| Data export anytime | ✓ Always - your data | ~ Varies by platform |
| Setup time | ✓ Under a day | ✕ Weeks - onboarding fees |
| Ownership | ✓ Independent | ✕ Often PE-owned - price hikes |
The results speak
for themselves.
Four steps.
Running the same day.
Riverside Tennis ClubStart free for 7 days, no card. Pick a plan when you're ready. Cancel any time. Your data is always exportable.
- Up to 300 members
- 2 admin · 3 staff seats
- 3 membership categories
- 1 GB storage
- Real-time notifications
- Renewal reminders (manual)
- Self-serve Stripe billing
- Up to 3,000 members
- 10 admin · 10 staff seats
- Unlimited categories · 10 GB storage
- E-certificates + custom templates
- Excel bulk import & export
- Advanced form builder
- Multi-stage approvals
- Automated renewal reminders
- Self-serve Stripe billing
- Unlimited members + seats
- 100 GB storage
- Everything in Pro
- REST API + MCP server
- Custom domain
- Invoice billing · Dedicated support
Basic and Pro: 7-day free trial · No credit card required · Cancel any time · Data always exportable
Your secretariat deserves better than a spreadsheet.
Join the associations that have already made the switch. Setup takes less than a day. Your first 7 days are on us.
The orgs that made the switch.
What they told us.
We built this because we watched too many associations get quoted RM 50,000 for less. It's live, and it does more.
JoinNestsTerms of Service
Introduction
These Terms of Service ("Terms") govern your access to and use of JoinNests, a membership management platform operated by DigiHwy Certainty Sdn Bhd ("DHC", "we", "us", or "our"), registered in Malaysia with its principal place of business at Jalan SS 15/4, Subang Jaya, Selangor 47500, Malaysia. By creating an account or using the platform, you ("Organisation" or "you") agree to be bound by these Terms.
1. The Service
JoinNests provides a self-serve platform for membership-based organisations to manage member registrations, approvals, renewals, communications, and related workflows. The platform is provided as a software-as-a-service (SaaS) on a subscription basis.
2. Account Registration
You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at partnerships@dhcertainty.com if you suspect any unauthorised access to your account.
3. Subscription Plans and Billing
JoinNests is offered on a tiered subscription basis. Plan details, pricing, and feature entitlements are as described on the pricing page at the time of subscription. Subscription fees are billed in Malaysian Ringgit (MYR). Monthly subscriptions are billed on a recurring monthly basis. Annual subscriptions are billed in full at the start of each billing period. Enterprise subscriptions are billed annually via invoice. All fees are non-refundable except as required by applicable Malaysian law. We reserve the right to change pricing with 30 days’ notice.
4. Free Trial
New accounts may access a 7-day free trial with full Pro plan features. No credit card is required to start a trial. At the end of the trial period, continued access requires a paid subscription. We reserve the right to modify or discontinue the free trial offering at any time.
5. Acceptable Use
You agree to use JoinNests only for lawful purposes and in accordance with these Terms. You must not use the platform to collect or process personal data without a lawful basis, transmit spam or unsolicited communications, attempt to gain unauthorised access to any part of the platform or its infrastructure, or engage in any activity that disrupts or interferes with the platform or other users.
6. Your Data
You retain full ownership of all data you upload to or generate through JoinNests, including member data. You grant DHC a limited, non-exclusive licence to process your data solely for the purpose of providing the service. We do not sell your data or use it for advertising. You are responsible for ensuring you have the right to collect and process the personal data of your members, and for complying with the Personal Data Protection Act 2010 (PDPA) and any other applicable data protection laws.
7. Data Retention and Deletion
Upon cancellation of your subscription, your data will be retained for 90 days to allow for export. After 90 days, all organisation data including member records, uploaded files, and configuration will be permanently deleted. You may request early deletion by contacting partnerships@dhcertainty.com. We will confirm deletion in writing.
8. Intellectual Property
JoinNests, its codebase, design, and content are the intellectual property of DigiHwy Certainty Sdn Bhd and AIS. All rights reserved. Your subscription grants you a limited, non-transferable licence to use the platform. You may not copy, modify, distribute, or reverse-engineer any part of the platform.
9. Service Availability
We aim to maintain high availability but do not guarantee uninterrupted access. We may carry out scheduled maintenance with advance notice where possible. We are not liable for any loss arising from temporary unavailability of the service.
10. Limitation of Liability
To the maximum extent permitted by Malaysian law, DHC’s total liability to you for any claim arising out of or relating to these Terms or the use of the platform shall not exceed the total fees paid by you in the 12 months preceding the claim. We are not liable for indirect, incidental, special, or consequential damages.
11. Termination
You may cancel your subscription at any time from your account settings. We may suspend or terminate your access if you breach these Terms, fail to pay fees, or engage in activity that poses a risk to the platform or other users. Upon termination, your right to use the platform ceases immediately subject to the data retention period in Section 7.
12. Governing Law
These Terms are governed by the laws of Malaysia. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Kuala Lumpur, Malaysia.
13. Changes to These Terms
We may update these Terms from time to time. We will notify you by email at least 14 days before material changes take effect. Continued use of the platform after the effective date constitutes acceptance of the updated Terms.
14. Contact
For questions about these Terms, contact DigiHwy Certainty Sdn Bhd at people@joinnests.com or by post at Jalan SS 15/4, Subang Jaya, Selangor 47500, Malaysia.
JoinNestsPrivacy Policy
Introduction
DigiHwy Certainty Sdn Bhd ("DHC", "we", "us", or "our") operates JoinNests. This Privacy Policy explains how we collect, use, store, and protect personal data in connection with the JoinNests platform, in accordance with Malaysia’s Personal Data Protection Act 2010 (PDPA). By using JoinNests, you agree to the practices described in this policy.
1. Who This Policy Covers
This policy applies to two categories of individuals: Organisation users — staff, admins, and owners who create and manage a JoinNests account on behalf of their organisation; and Members — individuals whose data is collected through an organisation’s JoinNests registration forms. If you are a member of an organisation using JoinNests, your primary relationship for data purposes is with that organisation. DHC processes your data as a data processor on the organisation’s behalf.
2. Data We Collect
Organisation users: name, email address, password (stored as a one-way hash — we never store your plaintext password), organisation name and details, billing information (processed by Stripe — we do not store card numbers), and usage logs.
Members (collected on behalf of the organisation): name, email address, phone number, and any additional fields configured by the organisation in their registration form, which may include identification numbers, professional credentials, employment details, uploaded documents, and consent records.
3. How We Use Your Data
We use personal data to provide and operate the JoinNests platform, process subscription payments, send transactional emails (account verification, password reset, application status updates, renewal reminders), maintain security and prevent fraud, and comply with our legal obligations. We do not use personal data for advertising or sell it to third parties.
4. Legal Basis for Processing
We process personal data on the following bases under the PDPA: contractual necessity — to perform our obligations under your subscription agreement; legitimate interests — to operate, maintain, and improve the platform; consent — where you have explicitly provided it, such as when a member consents to an organisation’s privacy policy during registration; and legal obligation — where required by Malaysian law.
5. Data Storage and Security
All data is stored on Cloudflare’s global infrastructure, with servers processing data across Cloudflare’s network. We implement technical and organisational measures to protect your data including encrypted connections (TLS), hashed passwords (PBKDF2), access controls, and regular security reviews. No system is completely secure. If we become aware of a data breach that affects your personal data, we will notify you in accordance with our obligations under the PDPA.
6. Sub-processors
We share data with the following third-party service providers who process data on our behalf:
Cloudflare, Inc. — infrastructure, hosting, and content delivery. Data may be processed globally on Cloudflare’s network.
Microsoft Corporation — email delivery via Microsoft Graph API. Transactional emails are sent through Microsoft’s infrastructure.
Stripe, Inc. — payment processing. Billing data is processed by Stripe. We do not store card numbers or full payment details.
All sub-processors are required to handle data in accordance with applicable data protection law.
7. Data Retention
Organisation and member data is retained for the duration of your active subscription. Upon cancellation, data is retained for 90 days to allow for export, then permanently deleted. You may request early deletion at any time. Billing records may be retained for up to 7 years as required by Malaysian financial regulations.
8. Your Rights Under the PDPA
Under the Personal Data Protection Act 2010, you have the right to access the personal data we hold about you, request correction of inaccurate or incomplete data, withdraw consent where processing is based on consent, and request that we cease processing your data where it is causing you damage or distress. To exercise any of these rights, contact us at partnerships@dhcertainty.com. We will respond within 21 days.
9. Cookies
JoinNests uses only functional cookies necessary for the operation of the platform — specifically a session cookie for authentication. We do not use advertising or tracking cookies.
10. Children’s Data
JoinNests is not directed at children under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided data through the platform, contact us at partnerships@dhcertainty.com and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you by email before material changes take effect. The effective date at the top of this page will always reflect the date of the most recent revision.
12. Contact and Data Subject Requests
For privacy enquiries, data subject requests, or complaints, contact DigiHwy Certainty Sdn Bhd at people@joinnests.com or by post at Jalan SS 15/4, Subang Jaya, Selangor 47500, Malaysia.